Blaire Robertson

Account Executive

Making life easier for developers and businesses to extract insights from meetings.

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Speechmatics teams up with Recall.ai to power transcription of online meetings in real-time

Use Cases

Stuart Wood

Product Manager

Speechmatics' game-changing functionality offers instant transcriptions in all supported languages - without sacrificing accuracy.

Real-Time blog use cases

Real-time speech technology: Elevating communication with high-value use cases

Building Key IVR's secure payment services - and understanding the difference between a green park and Green Park.

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How Key IVR uses speech technology to create a seamless user experience for paying over the phone

How Key IVR uses speech technology to create a seamless user experience

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Editorial team

Discover the game-changing potential of Speech Intelligence in revolutionizing contact centers and enhancing customer experiences.

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The Rising Power of Speech Intelligence in the Contact Center Evolution

Captions offer many benefits, from inclusivity to accessibility. Let's delve into the evolution of captions, their advantages, and the power of ASR’s role in enhancing accessibility. 

World captions 

Captions: A Window to the World

Jacqueline Petitjean

Digital Content Executive

Maria Anastasiou

Events & Customer Marketing Lead

Captions across broadcast and digital media can often take a slight detour from what is originally meant. Let’s get a sense of how this happens.  

Caption Chaos

Caption Chaos | Hilarious Times Captions Got It Wrong

Tom Young

Digital Specialist

Unveiling the Differences: Closed Captioning vs Open Captioning in Media Distribution and the Transformative Potential of Speech-to-Text Technology.

Closed captioning vs Open Captioning

Closed Captioning vs. Open Captioning in Media Distribution

Closed Captioning vs Open Captioning in Media Distribution

Maithili Shinde

Technical Product Marketing Lead

Hyperscalers are a given – you’ve undoubtedly got one in your stack. Microsoft, Google, Amazon, and IBM; these companies are out to dominate both public and hybrid cloud services, and they aren’t afraid to expand into related verticals, either.

CCaaS v Hyperscalers blog image

Contact Centers rely on the best ASR - why are you settling for less?

Contact centers are adopting speech-to-text technology to transform customer and agent interactions into data-driven insights and actionable outcomes.

Unlock value with Contact Center data

How to unlock value in contact center data with speech-to-text

Speechmatics’ Autonomous Voice Recognition shows how powerful speech-to-text can be. Speech recognition’s versatility makes it a vital tool in the 21st century. 

Speechmatics’ Autonomous Speech Recognition shows how powerful speech-to-text can be. Voice recognition’s versatility makes it a vital tool in the 21st century.

7 Real-World Examples of Voice Recognition Technology

Word error rate for legal transcription has no single acceptable threshold. But knowing how accuracy, audio quality, and review obligations connect to real legal risk is what separates a reliable transcript from a costly one.

What Word Error Rate Is Acceptable for Legal Transcription?

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